Privacy Policy
This policy explains what information we collect, how we use and share it, and the choices you can make. By using this website, you agree to these practices.
Information we collect
- Contact details: name, email address, phone number, and mailing address you provide.
- Order details: products purchased, order IDs, shipping information, and limited payment metadata (payments are processed through third-party gateways; we do not store full payment card numbers).
- Support interactions: messages you send to our support team.
- Usage data: pages viewed, referring URLs, device identifiers, browser type, approximate location, and similar analytics data collected via cookies or pixels.
- Technical data: IP address, operating system, and error logs for security and troubleshooting.
How we use information
- Process and fulfill orders, including shipping updates and transactional notices.
- Respond to support requests and provide customer care.
- Improve the website, products, and user experience through analytics and testing.
- Send marketing messages if you opt in; you may unsubscribe at any time.
- Detect, prevent, and investigate fraud, abuse, or security incidents.
- Comply with legal obligations and enforce our Terms of Use.
Cookies and tracking
We use cookies, pixels, and similar technologies to remember preferences, measure performance, and understand site usage. You can adjust cookie settings through your browser. Disabling cookies may affect site functionality.
How we share information
- Service providers: payment processors, fulfillment partners, email and analytics tools who process data on our behalf under confidentiality obligations.
- Compliance and safety: to comply with law, legal process, or protect rights, property, and safety.
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to continued protection of your data.
- With your consent: when you ask us to share information or opt into specific programs.
Data retention and security
We retain information only as long as necessary for the purposes described here, to meet legal obligations, or resolve disputes. We use administrative, technical, and physical safeguards to help protect personal information; however, no method of transmission or storage is 100% secure.
Your choices and rights
- Marketing opt-out: unsubscribe using links in emails or contact us.
- Access and updates: request a copy of your personal information or ask for corrections.
- Deletion: request deletion where applicable law allows; certain records may be retained for legal or operational reasons.
- Cookies: manage browser settings to control cookies.
To exercise these rights, email [email protected]. We may need to verify your request.
Children's privacy
This site and product are intended for adults 18 and older. We do not knowingly collect personal information from children. If you believe a child provided information, contact us to remove it.
International users
By using this site, you understand that your information may be transferred to and processed in countries different from your own, which may have different data protection laws.
Changes to this policy
We may update this policy periodically. Material changes will be indicated by updating the "Last updated" date. Continued use of the site after changes means you accept the revised policy.
Contact us
Questions about this Privacy Policy? Email [email protected]. We will reply as soon as possible.